Response Centre Services

With a focus on customer-centricity, it becomes critical for organizations to have a robust mechanism ensuring that all Customer Interactions and Queries are captured and addressed effectively. Credence provides a one window response mechanism where your prospects and customers can connect with you through multiple channels viz. Phone, Web, Email & Fax. Our dedicated team addresses all inbound communications for your Marketing Activities, Product Support and Enquiries in a time-bound manner to improve Customer Satisfaction.

How do organizations benefit?

  • Dedicated and trained resources
  • Cost efficiencies
  • Consistent experience through all brand interactions
  • Integrate responses to build insights

With full-range of response centre services, we create one-point communication centre for all the needs of external audiences and prospects that improves customer satisfaction.